How can I make a complaint?

If you have a complaint about the teller, mutuel pay-outs, customer service at one of Arizona’s race tracks, and any other complaint regarding the race track or the facility, the teller has complaint forms to fill out. With mutuel pay-out disputes, do not throw away any tickets that are related to the dispute.

If you are dissatisfied with a race track response, you may submit your complaint to the ADG’s Division of Racing via e-mail to [email protected] or call (602) 364-1700.